Job: Customer Assistant English native

Customer Assistant English native

Progetto

Abramo is an international, young and dynamic Company, operating in the Contact Center branch. We provide customer assistance pre and post-sale, in 7 different languages, for a very important e-commerce Player, worldwide leader in fashion and luxury.

Project: we support and advise customers, by phone and email, in purchasing fashion and luxury goods. We support them in navigating the website, place an order and we provide all the needed information regarding delivery and refunds.

Data di inizio as of now
Luogo di lavoro Izola, Slovenia
La tua area di responsabilità

deep understanding of customers’ needs , giving consultancy and offering them the best product according to their expectations. Highlighting and focusing on products plus, by using proper language tools, coherent with the interlocutor. Generating the best possible customer experience on the factual and emotional level.

  • Excellent communication and relational skills
  • British native language
  • Proactivity and good listening skills
  • Ability to meet deadlines and work under pressure
  • Passion for fashion and design
  • Ability to work in team
  • Willingness to self-improvement
  • Creativity and problem solving
  • Excellent customer orientation
  • Confidence and persuasiveness, to sell your solution
Il tuo profilo

A good background in customer assistance activities complete your profile.

La nostra offerta
  • A warm working environment where employees work in team, supporting each other and try also to enjoy the cooperation.
  • A multicultural reality of diverse teams, operating and entertaining by respecting values and diversity
  • Flexible work schedule
  • Training hold by professional trainers
  • Language classes
  • Children entertainers in the break areas
  • Fruit and breakfast offered in dedicated break areas
  • Transfer benefit
  • A base salary coherent with german law standards
  • Incentives targeted to the operational performances
  • Career opportunities
Candidati

Live briskly, breath deeply, speak enthusiastically and…advise it!

Recruiting manager,

Ottavia Sellitti