Abramo.SI d.o.o is an international, strong and dynamic company, operating in the Contact Center branch. We provide customer assistance pre and post-sale for a very important telco Player , historical leader telecommunications carrier in Italy.
we assist customers via phone and email, in case of they need some information regarding the phone services and offers or in case of something went wrong (complains). Back office activities are the channels used to provide such this assistance.
|Start Date||as of now|
|Location||Marina di Izola presso Complesso Amfora, Istria Peninsula|
|Your area of responsibility||
deep understanding of customers’ needs, giving consultancy and offering them the best service according to their expectations. Good knowledge about different proposal offered by the company. Highlighting and focusing on telephone services, by using proper language tools, coherent with the interlocutor. Generating the best possible customer experience on the factual and emotional level.
• Proficient level of Italian language
A long-gained background in customer assistance activities completes your profile.
• A warm working environment where employees work in team, supporting each other enjoying the cooperation.
Live briskly, breathe deeply, speak enthusiastically and…support him!