Customer assistants

Abramo.SI d.o.o is an international, strong and dynamic company, operating in the Contact Center branch. We provide customer assistance pre and post-sale for a very important telco Player ,   historical leader telecommunications carrier in Italy.

we assist customers via phone and email, in case of they need some information regarding the phone services and offers or in case of something went wrong (complains). Back office activities are the channels used to provide such this assistance.

deep understanding of customers’ needs, giving consultancy and offering them the best service according to their expectations.  Good knowledge about different proposal offered by the company. Highlighting and focusing on telephone services, by using proper language tools, coherent with the interlocutor. Generating the best possible customer experience on the factual and emotional level.

•    Proficient level of Italian language
•    Excellent communication and relational skills
•    Proactivity and good listening skills
•    Ability to meet deadlines and work under pressure
•    Familiarity with telco contents
•    Ability to work in team
•    Willingness to self-improvement
•    Creativity and problem solving
•    Excellent customer orientation
•    Confidence and persuasiveness in selling your solution

A long-gained background in customer assistance activities completes your profile.

•    A warm working environment where employees work in team, supporting each other enjoying the cooperation.
•    A multicultural reality of diverse teams, operating and entertaining by respecting values and diversity
•    Flexible work schedule
•    Training hold by professional trainers
•    Language classes
•    Convenient public transportation links
•    A base salary coherent with Slovenian  law standards
•    Incentives targeted to the operational performances

Live briskly, breathe deeply, speak enthusiastically and…support him!
You can reach our recruiting team by applying to recruitment@abramo.si, specifying in the object the open position you are applying for, or you can fill in the form as indicted below.

Recruiting Manager

Ottavia Sellitti